During the roundtable on topic “We want to know for what we pay: communal tariffs!”, held 27 March 2012, the Civil Network OPORA presented results of research on communal tariffs within a project “We want to know for what we pay!”, assisted by Renaissance international foundation by a competition “Realization the right for access to the public information”. Considering new opportunities provided by the Law of Ukraine “On Access to Public Information” and amendment to the Law "On Information”, the Civil Network OPORA sent a series of information requests concerning tariffs on services of centralized water supply and drainage, heating and hot water supply in Kyiv, Luhansk, Vinnytsia, Rivne, Dnipropetrovsk and Chernivtsi.

A leader of the project “We want to know for what we pay!” of the Civil Network OPORA Neonila Nakonechna emphasized,DSC_0056 that Kyiv is "the closest” of 6 cities when talking about providing information on tariffs. In particular, the capital doesn’t have a decision of local government determining performers of central heating and hot water supply services, and there is also no hot water producer.

“Although most of regions gave us an answer, the structure of tariffs is still unclear, same as a difference in tariffs concerning compensations from state or local budgets. The issue of enterprises’ debts, what are they covered with, and investment component are also unclear. The question arises: what is the role of the National Commission of communal services market regulation in Ukraine in formation and regulation of Tariffs?” - this very rhetorical question has put Neonila Nakonachna in the end of her speech. Moreover, OPORA still hasn’t received no oral or written response from PJSC "Kyivenergo" to our request.

“The countries of west Europe haven’t seen protests concerning tariffs, and in Ukraine this issue causes tension in the society and constantly becomes political instead of economical,” – stated the leader of housing programs of the Civil Network OPORA Tetiana Boiko.

Concerning the access to information on water tariff structure, the advisor to chairman  of the information policy OJSC "AK" Kyivvodocanal " Viktoriia Yakovlieva stated, that all necessary information the consumer may find on the site of enterprise.

Svitlana Startseva, the Head of the Department of tariff policy and economics in the Ministry of regional development, emphasized on the roundtable that mechanisms of tariff application should be stimulating, what will assist the optimal coverage of expenses on building maintenance and communal services payments.

Components of tariffs on communal services (answers to informational requests by CN OPORA)

LUHANSK

5 facts concerning tariffs on the water supply and sewerage

  • Water supply and sewerage services for citizens in Luhansk provides Luganskvoda Ltd.
  • Tariffs on water supply and sewerage services are approved by the National Commission of communal services market regulation
  • Tariffs on water supply and sewerage services in Luhansk – are one of the highest between regional centers of Ukraine.
  • The effective tariff on water supply services for citizens covers 56,7%, and for sewerage - 68,8% of their cost price
  • The amount of loses included to the tariffs on water supply and sewerage services is 30%

8 facts concerning tariffs on heating and hot water supply services

  • Tariffs on heating and hot water supply services in Luhansk provides Luhansk CE "Teplokommunenergo"
  • Tariffs on heating and hot water supply services are approved by the National Commission of communal services market regulation
  • The amount of loses included to the tariffs on heating and hot water supply services is 15%
  • The duration of heating period is 180 days, planned temperature is 18 °С
  • Tariffs on on heating and hot water supply services in Luhansk – are one of the highest between regional centers of Ukraine
  • The lion’s share in a structure of costs on central heating (54%) and hot water supply services (65%) for citizens is gas with transportation
  • In a structure of costs expenses on subscription service – 1,3%
  • Financial returns of Luhansk CE "Teplokommunenergo", included to the tariffs on heating for citizens is 0% for budgetary institutions and other consumers - 17% There is no planned financial returns in tariffs on hot water supply

CHERNIVTSI

7 facts concerning tariffs on the water supply and sewerage

  • Water supply and sewerage services for citizens in Chernivtsi provides CE "Chernivtsivodokanal"
  • Tariffs on water supply and sewerage services are approved by the executive committee of Chernivtsi city council
  • Tariffs on water supply and sewerage services in Chernivtsi – are one of the highest between regional centers of Ukraine.
  • The effective tariff on water supply services for citizens covers 88%, and for sewerage - 75,6% of their cost price, for budgetary institutions - on water supply - 96,4%, sewerage – 88%, for other consumers - on water supply - 125,80%, sewerage – 114,70%
  • The amount of loses included to the tariffs on water supply and sewerage services is 30%
  • In a structure of costs expenses on water supply the largest expenses are on electricity (40%)
  • Net profits of the enterprise, included to the tariff on water supply is 88%, on sewerage – 10%

8 facts concerning tariffs on heating and hot water supply services

  • Tariffs on heating and hot water supply services in Chernivtsi approves CE "Chernivtsiteplokomunenerho" and other companies
  • Tariffs on central heatig services are approved by the executive committee of Chernivtsi city council
  • The effective tariff (CE "Chernivtsiteplokomunenerho") on heating for citizens covers 80,5%, for budgetary institutions – 68%, for other consumers - 70%
  • The norm of heat losses included in the tariffs on heating is 32,95 Kcal/h for citizens, 30,68 Kcal/h for budgetary institutions, 25,40% Kcal/h for other consumers
  • The lion’s share in a structure of costs on heat energy is natural gas (total - 65%, including those for citizens - 60%, for budgetary institutions - 37% for other consumers - 74%)
  • Financial returns of CE "Chernivtsiteplokomunenerho" included to the tariffs on heat energy is 9.5 %, including those for citizens - 3%, for budgetary institutions - 20% for other consumers - 30%
  • The duration of heating period is different in every year, the last year it was 202 days, planned temperature in rooms - 18 °С
  • Hot water supply services are absent in Chernivtsi

DNIPROPETROVSK

7 facts concerning tariffs on the water supply and sewerage

  • Water supply and sewerage services for citizens in Dnipropetrovsk provides CE “Dniprovodokanal”
  • Tariffs on water supply and sewerage services are approved by the National Commission of communal services market regulation
  • The tariffs on water supply and sewerage services in Dnipropetrovst are average in Ukraine
  • The effective tariff on water supply services  covers 81% of their cost price, including: for citizens - 75%, for budgetary institutions - 85%,for other consumers - 110% of the cost
  • The amount of loses included to the tariffs on water supply and sewerage services is 30%
  • In a structure of costs expenses on water supply the largest expenses are on electricity (20%) and on purchased water (29%)
  • Net profits of the enterprise, included to the tariff on water supply is 8%

6 facts concerning tariffs on heating and hot water supply services

  • Tariffs on heating and hot water supply services in Dnipropetrovsk provide: CE "Dnipropetrovsk city heating networks", CЕ "Teploenergo", CE "Transportation of purchased heat energy "Teplotrans", PJSC "Dniproenergo"
  • Tariffs on heating and hot water supply services are approved by the National Commission of communal services market regulation
  • The effective tariff on hot water supply and central heating services covers: for citizens - 75%, for budgetary institutions - 93%,for other consumers - 106 % of the cost
  • The amount of loses included to the tariffs on central heating services is 12%
  • The duration of heating period is 175 days, planned temperature in rooms - 18 °С, annual heat consumption for heating 1 m2 for population is 0.144 Gkal/m2. per year
  • Hot water supply services in Dnipropetrovsk are provided 350 days per year, a norm of hot water consumption for citizens is 105 l per person for 1 day

RIVNE

5 facts concerning tariffs on the water supply and sewerage

  • Water supply and sewerage services for citizens in Rivne provides CE “Rivnevodokanal”
  • Tariffs on water supply and sewerage services are approved by the National Commission of communal services market regulation
  • The tariffs on water supply and sewerage services in Rivne between the lowest in Ukraine regional centres
  • The effective tariff on water supply services for citizens covers 80,8%, and for sewerage - 88% of their cost price
  • The amount of loses included to the tariffs on water supply and sewerage services is 30%

8 facts concerning tariffs on heating and hot water supply services

  • Tariffs on heating and hot water supply services in Rivne provide: CЕ "Teplotransservis”, Rivneteploenerho Ltd., CJSC "Municipal Energy Service Company of Rivne"
  • Tariffs on heating and hot water supply services are approved by the National Commission of communal services market regulation
  • The effective tariff on hot water supply and central heating services covers: for citizens - 71%, for budgetary institutions - 98 %,for other consumers - 98% of the cost
  • The amount of loses included to the tariffs on central heating services is 20.29 % (CЕ "Teplotransservis”)
  • The duration of heating period is 183 days, planned temperature in rooms - 21 °С, annual heat consumption for heating 1 m2 for population is 0.168 Gkal/m2. per year
  • 6 boiler houses of Rivne provide hot water twenty-four-hour every day, 4 boiler houses - according to schedule: Everyday, form 6am to 9am and from 17pm to 23pm, a norm of hot water consumption for citizens is 106,7 l per person for 1 day
  • The lion’s share in a structure of costs on heat energy (CЕ "Teplotransservis”) is fuel (for citizens - 64%, for budgetary institutions and other consumers - 88%)
  • Financial returns of CЕ "Teplotransservis”, included to the tariffs on heat energy is 4,8 %  and 8,6 % for budgetary institutions and other consumers.

VINNYTSIA

5 facts concerning tariffs on the water supply and sewerage

  • Water supply and sewerage services for citizens in Vinnytsia provides CE “Vinnytsiavodokanal”
  • Tariffs on water supply and sewerage services are approved by the National Commission of communal services market regulation
  • The tariffs on water supply and sewerage services in Vinnytsia between the lowest in Ukraine regional centres
  • The effective tariff on water supply services for citizens covers 56% and 46% - sewerage, for budgetary institutions - 282% for water supply and 257.40% for sewerage for other consumers - 289% for water supply and 265% for sewerage.
  • The amount of loses included to the tariffs on water supply and sewerage services is 26.6%

6 facts concerning tariffs on heating and hot water supply services

  • Tariffs on heating and hot water supply services in Vinnytsia provide: CJSC “Maiak” and CE “Vinnytsiaoblenergo”
  • Tariffs on heating and hot water supply services are approved by the National Commission of communal services market regulation
  • The effective tariff on hot water supply and central heating services covers: for citizens - 77% ,for budgetary institutions - 110% ,for other consumers - 100% of the cost (CJSC "Maiak") and for citizens - 75% for budgetary institutions - 103% for other consumers - 98% of the cost (CE "Vinnytsyaoblenergo")
  • The norm of heat losses is 13%
  • The duration of heating period is 175 days, planned temperature in rooms - 18 °С, annual heat consumption for heating 1 m2 for population is 0.144 Gkal/m2. per year
  • Hot water supply services in Vinnytsia is provided 350 days per year, a norm of hot water consumption for citizens is 105 l per person for 1 day

KYIV

4 facts concerning tariffs on the water supply and sewerage

  • There is no decision of local government determining performers of central heating and hot water supply services in Kyiv
  • Tariffs on water supply and sewerage services are approved by the National Commission of communal services market regulation for OJSC "AK" Kyivvodocanal", and KCSA determines tariffs for service performers (20% more)
  • The tariffs on water supply and sewerage services in Kyiv between the lowest in Ukraine regional centres
  • The effective tariff on water supply services for citizens covers 85,2 %  of their cost price and 81% for sewerage services, for other consumers - 152% for water supply and for sewerage 150%.

3 facts concerning tariffs on heating and hot water supply services

  • There is no decision of local government determining performers of central heating and hot water supply services in Kyiv
  • There is also no hot water producer in Kyiv
  • Tariffs on heating are approved by the National Commission of communal services market regulation for OJSC "AK" Kyivenergo"
  • The effective tariff on central heating covers: for citizens - 65% for other consumers - 121.28% of the cost, on hot water - 81% to citizens and 150% other consumers.
Detailed information:
Tetiana Boiko
leader of housing programs of the CN OPORA